Database Manager - Salesforce

WR Fundraising Recruitment is recruiting for a Salesforce Database Manager to join a small, friendly team and act as the central point of knowledge for all things Salesforce to support the organisation with the ongoing management and development of its data and database.

 

We are looking for an experienced Database Manager or Database Assistant with solid knowledge and understanding of Salesforce in order to manage the database, train and assist the team and set up policies in line with best practice and GDPR.

 

Duties will include:

  • Act as first point of contact for all internal staff with the use of Salesforce

  • Provide day-to-day support with running reports, importing and exporting data, modifying fields, page layouts, troubleshooting issues and working with internal teams to fulfil their Salesforce requirements.

  • Assist the Web & Digital Media Manager in ensuring the database integrates with the organisation’s website(s)

  • Create data handling policies and processes to ensure data is being entered, stored and processed in a systematic and secure way.

  • Provide internal training to any new and existing staff regarding best practice in data entry and data management

  • Develop and maintain data entry and reporting process

  • Monitor data integrity to maintain an overall high-level of data quality

  • Evaluate new version releases of Salesforce-related tools and their compatibility with our current systems. We’re potentially looking to move to Salesforce Lightning.

  • Work with internal teams to collect information on any current technical issues and troubleshoot them as appropriate

 

To be considered, applicants must have:

  • Minimum of 1-year experience working in a Database admin / manager related role

  • Proven experience of providing technical administration with Salesforce

  • Proven experience in manipulation of raw data and presenting it in a structured and visual format

  • Demonstrable knowledge and understanding of Salesforce CRM configuration, including the use of workflows, process builder, validation rules and setup of profiles and permissions

  • Strong IT skills, particularly in MS Excel at intermediate or advanced level

  • Strong team ethic – enjoys working as part of a team and prepared to contribute when required

 

To apply, please email a copy of your up to date CV in the first instance.

Job Location

Maidenhead, Berkshire

Salary

Up to £32,000 per annum on experience

Hours

Full Time

Contract

Permanent

Closing Date

ASAP

Job Reference

WR-DM

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