Supporter Engagement Officer

Do you have great experience in customer service and dealing with the public? Are you looking for your first role in the charity sector? If so, then WR Fundraising Recruitment have a unique opportunity to join a growing charity.

With a diverse and exciting role as part of a small team, this is the ideal opportunity for anyone looking to gain hands-on experience of charitable operations. From managing volunteers to dealing with supporters in person and via digital and social media, the successful candidate will play a key role in the front-line operations of the organisation.

As this charity continues to grow, there will be opportunities to develop and progress with it. With a small but ambitious team you’ll have the opportunity to make a real impact, leading at events, and being a primary point of contact for the charity’s various stakeholders.


The ideal candidate for this role will be:

  • Experienced as either an employee or volunteer within the charity sector

  • Confident and highly organised, willing and able to learn quickly

  • A strong communicator, both written and verbal, across a range of stakeholders

  • Comfortable using social media to communicate with supporters

  • Outgoing, engaging, and able to coordinate and support volunteers

  • Passionate about making a difference to the world, and ready to go the extra to make that happen


Duties and Responsibilities will include:

  • Act as first point of contact for the charity’s supporters, providing guidance, stewardship and recording all donor communications

  • Supporting the wider team with projects, events, and activities

  • Developing communications across print and digital channels, including newsletters and social media

  • Attend and lead on events across the UK to promote the work of the charity

  • Supporting the work of the volunteers

For further information please send your CV in the first instance.

Job Location

Guildford, Surrey


Up to £21,000 per annum on experience


Full Time (37.5 hours)



Closing Date


Job Reference


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